INFORMATION
Ordering & Availability
New glass is generally added to the store page every 1-7 days. The Smokin Smittys Instagram (@smokin_smittys) and Facebook accounts are used to let people know the instant the store is updated by posting pics and info. You do not need an account to order from this site. The option to create an account will be given during the checkout process.
No Fee Layaway Plan
We offer a no-fee Layaway Plan on any of our available pieces. We require a minimum of 40% Down Payment on any piece. We will then mark it sold in our store and give you up to 2 months to pay off the remainder. It’s that simple and there are no extra fees involved! To start a Layaway Plan please contact us by email (info@smokinsmittyspipes.com) or send us a DM on instagram (@smokin_smittys).
**If however at any point after 24 hours of starting a Layaway Plan do you decide to cancel your Plan, a restocking fee of 20% of the Total Price for the item will be taken and the remaining amount will be kept as store credit.**
Payments, Security & Confirmation
You can choose from the following payment methods: American Express, Visa, MasterCard, and Discover.
We also offer payment by Money Order. It must be post marked within 10 days of purchase date. Please mail money order to: 2742 W Main, Ste B Bozeman, MT 59718
After you have placed an order you should receive a confirmation email to the address you provided during check out. Smokin Smittys will not be held liable for items shipped to incorrectly given shipping addresses. Please verify that your information is correct in the confirmation email after you’ve placed an order.
Also please note, we reserve the right to refuse service/goods.
Shipping, Handling & Insurance
Most orders are typically shipped no later than 24 hours if purchased Monday through Friday. Orders purchased on Saturday or Sunday will be shipped on Monday unless the post office is closed on a holiday. In most cases, after your order reaches the post office, it will take anywhere from 2-6 days to reach their final destination. All orders include a tracking number which we be E-mailed to you once shipped.
Each order is packed with extreme care, with bubble wrap, packing peanuts as well as double boxing when necessary. Some pieces come shipped within custom-plucked Pelican hard cases. Please view the item’s information to check if one is included. We take shipping seriously and strive to offer the most secure shipping possible. If your order has arrived damaged, please contact us immediately (see Retun & Privacy Policy).
International Shipping
We also ship outside of the U.S. to Canada, England and Australia. Contact us about shipping to countries not listed above.
Return & Privacy Policy
There is a small window to cancel your order before it is shipped. All order cancellations are subject to a 20% restocking fee, and must be made before 12:00PM PST the day after the order is placed. Otherwise all sales are final.
If any damaged items are received, please immediately take photos of the package and all contents. Email us these photos with any other pertinent information no more than 24 hours after receipt of your delivery. Any items that have been used or are not in their original condition may not be returned.
You can email your photos/info to (info@smokinsmittyspipes.com) to initiate the return process. Should you choose to select an item we currently have available, turn around time should be within 7 – 10 business days. If a replacement or repair is required, the process may take anywhere from 10 – 45 business days, based on the scenario.
We do not share any of the information we collect regarding your order and we ensure that all information collected is strictly confidential.
Disclaimer
If purchasing our products is not in accordance with your local laws, do not attempt to purchase them from this website. By purchasing from this website you are expressly stating that the sale and delivery of glass products is in accordance with the laws governing your city or state.
Smokin Smittys. By doing so, you hereby acknowledge that you do so under false pretenses and against the operators of this website.
The glass on this site is intended to be used with legal smoking products only. Our products are NOT intended for illegal drug use. By purchasing from Smokin Smittys you acknowledge and agree to this legal disclaimer. You are aware that all of our products are sold for Tobacco and/or other LEGAL smoking use and confirm you will use them solely for such legal purposes. You agree we are not liable for any harm that may occur to you when you use these products.
You personally take full responsibility for the product(s) you purchase. If importing and/or owning smoking accessories is illegal in your state, city, county, or country, Smokin Smittys accepts no responsibility as to verify the legitimacy of the order before accepting it. We will not reimburse you should any products be kept or destroyed by authorities.
Conditions of Use
By using smokinsmittyspipes.com, you agree to the conditions stated above.